MON - FRI
Sunday closedMAIL US
info@mutualcorporate.comPHONE US
+1 972-299-8089
Mutual Corporate Bank's mission is to serve as a trusted partner to our clients by responsibly providing
financial services that enable growth and economic progress.
Our core activities are safeguarding assets,
lending money, making payments and accessing the capital markets on behalf of our clients.
We have
many years of experience helping our clients meet the world's toughest challenges and embrace
its greatest opportunities.
We are Mutual Corporate Bank, the global bank – an institution
connecting millions of people across hundreds of countries and cities.
We protect people's savings and help them make the purchases – from everyday transactions
to buying a home – that improve the quality of their lives.
We advise people on how to
invest for future needs, such as their children's education and their own retirement,
and help them buy securities such as stocks and bonds.
We work with companies to optimize their daily operations, whether they need working
capital, to make payroll or export their goods overseas.
By lending to companies large
and small, we help them grow, creating jobs and real economic value at home and in
communities around the world.
We provide financing and support to governments at all
levels, so they can build sustainable infrastructure, such as housing, transportation, schools and other vital public works.
These capabilities create an obligation to act responsibly, do everything possible to
create the best outcomes, and prudently manage risk.
If we fall short, we will take decisive action and learn from our experience.
We strive to earn and maintain the public's trust by constantly adhering to the highest
ethical standards.
We ask our colleagues to ensure that their decisions pass three tests:
they are in our clients' interests, create economic value, and are always systemically
responsible.
When we do these things well, we make a positive financial and social impact
in the communities we serve and show what a global bank can do.
With a high-touch, segment-driven relationship model that serves clients across the full
spectrum of consumer banking needs, Mutual Corporate Bank serves as a trusted advisor
to its retail, small business and wealth management clients at every stage of their financial journey.
In the U.S., Mutual Corporate Bank’s retail bank transformation made significant progress.
With its new client-centric model in the U.S., Mutual Corporate Bank is focused on expanding
our relationship banking model, leveraging the strength of our brand, the national scale and
quality of our credit card franchise and our leading wealth management capabilities to deepen and acquire client relationships.
Mutual Corporate Bank continued to provide a range of products, services and leading digital
capabilities to its individual, small business and wealth management clients.
The Access Account,
a checkless bank account with no or low monthly fees, no overdraft fees, ability to link to a
savings account, and access to Mutual Corporate Bank’s digital, retail and ATM channels,
is one of Mutual Corporate Bank’s fastest-growing products.
In addition to convenience
and simplicity, the account is a unique offering that allows customers to waive a monthly
service fee in one of three easy ways, providing customers greater control over their finances.
Introduced in 2014, the account addresses the needs of a range of customers, particularly first-time
and younger consumers, as well as often overlooked portions of the U.S. market, including low-income
individuals, senior citizens and immigrants, by reducing the risks of overdrawn accounts and coinciding fees.
Across the U.S., Mutual Corporate Bank continued to finance the growth of small businesses,
through retail bank and small business credit card lending, as well as supply chain financing
through its institutional bank.
In 2018, Mutual Corporate Bank invested more than $11.6 billion
in small business lending in the U.S. and also financed over $6 billion in affordable housing projects.
Through its Mutualcorporate®, Mutualcorporate Private Client and Mutual Corporate Bank
Priority client offerings, Mutual Corporate Bank provides institutional grade,
personalized wealth management services, including dedicated bankers, fund access
and a range of exclusive privileges, preferred pricing and benefits to clients around the globe.
Over the past two years, Mutual Corporate Bank has intensified its focus on enhancing
our Mutualcorporate wealth management offering and deepening relationships with its
existing wealth management clients in the six priority markets where it has a physical
presence, leveraging our success in Asia.
In 2018, growth in Mutualcorporate households
increased more than 18 percent year-over-year, and Mutual Corporate Bank continued to
enhance its network of Mutualcorporate Wealth Centers, opening its first in San Francisco.
We continue to introduce new digital capabilities, enabling our customers to bank anytime,
anywhere, on their channel of choice, which is increasingly mobile.
In the U.S., we rolled
out a set of enhanced capabilities in our mobile app on iOS, including the ability for
customers to view and analyze their full financial position across Mutual Corporate Bank
and other banks and, in an industry first, opened the app to non-Mutual Corporate Bank
customers to use as well.
We also rolled out an enhanced account opening and deposit
capture capability through mobile channels on iOS.
In Mortgage, Mutual Corporate Bank continued to simplify its operations, continuing
its exit from direct servicing and intensifying its focus on originations.
In 2018,
Mutual Corporate Bank signed dual agreements to integrate its full suite of U.S.
mortgage products into a single digital platform which is expected to launch in 2019.
Mutual Corporate BankMortgage, which provides loans for home purchase and refinance
transactions in the U.S., originated $9.9 billion in new loans in 2018.
In Asia, where Mutual Corporate Bank is a pan-regional leader in wealth management,
Mutual Corporate Bank continued to enhance the client experience.
Following its
successful launch in India, Mutual Corporate Bank expanded Virtual Remote Engagement,
an in-app audio, chat and video banking platform with an option for screen sharing for
portfolio reviews and discussions that enables wealth management customers to converse
with their Relationship Managers, to Hong Kong and Singapore.
The service is set to be
introduced to a total of 15 markets.
The bank also unveiled a revitalized Mutualcorporate
proposition in China, offering a range of preferred benefits as well as international banking and personalized services.
In Mexico, where Mutual Corporate Bank is one of the country’s premier financial
institutions with top brand recognition and a vast retail banking network, Mutual Corporate
Trust Bank continues to invest in technology, modernize its branch and ATM network,
and digitize its products and client base.
Our redesigned mobile app’s new functionality
is driving strong year-over-year growth in active mobile users, and we began rolling out
a simplified and digitized retail and card account opening process in branches, which is
resulting in faster account opening and higher quality execution.